Redstone Federal Credit Union
The Challenge
New rules, manual processes
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Unfamiliar requirements
New regulations demanded processes the team hadn’t built for yet. -
Manual, disjointed review
HMDA fields were verified by hand across mortgage, commercial, and consumer files. -
Growth on the horizon
Rising volume across lending lines threatened to overburden staff.
The Solution
Digital-first HMDA automation
Auto-classify and extract
Full-population review
Catch inconsistencies early
Embedded in existing workflows
The Results
Saving time and cost on HMDA reporting
Thorough reviews without the manual lift
More customer stories
Reclaims hours each day from manual job scheduling
Replacing hand-run core processes with orchestrated workflows gave staff back the time once spent starting and watching jobs.
Scales member growth without growing the batch team
As one of the nation’s largest credit unions grew, OpCon absorbed the added processing load while nightly run times stayed flat.
Delivers accurate member balances before branches open
Member-facing nightly processing now completes well ahead of open, so postings and balances are right at the start of the day.