Case Study
Veridian Credit Union
15 years of trusted automation and no more overnight shifts
The Challenge
Round-the-clock staffing
Before OpCon, Veridian relied on legacy schedulers and 24-hour staffing to keep core processing running reliably.
-
24-hour staffing
Reconciliation, file transfers, and end-of-day were started and watched by hand, every night. -
Reliability and errors
Legacy schedulers left processing prone to errors and backlogs. -
A vital core migation
A later move from Fiserv XP2 to Fiserv DNA raised the stakes for dependable automation.
The Solution
Automating through a core migration
Veridian chose OpCon for its modules, notifications, and escalations—and carried automation through their XP2-to-DNA migration.
Dedicated DNA agent
OpCon connects to Fiserv DNA, with a custom UI available for XP2.
Notifications and escalations
Built-in alerting caught what competing tools couldn’t.
Migration expertise
Continuous automation experts mapped processes from XP2 to DNA.
Expanding beyond the core
Automation now reaches reporting, statements, and third-party files.
The Results
Staff capacity restored
0
+
staff hours saved per year
0
years with OpCon
0
overnight shifts
In their words
Time savings and work-life balance
The time savings and work-life balance OpCon brings is incredibly valuable. Without this tool, we’d have to increase staffing significantly in this area.
Molly Schmidt
VP of Information Technology · Veridian Credit Union
More customer stories
Institutions putting Continuous to work — and the results they’ve seen.
Credit Unions
Reclaims hours each day from manual job scheduling
Replacing hand-run core processes with orchestrated workflows gave staff back the time once spent starting and watching jobs.
Credit Unions
Scales member growth without growing the batch team
As one of the nation’s largest credit unions grew, OpCon absorbed the added processing load while nightly run times stayed flat.
Credit Unions
Delivers accurate member balances before branches open
Member-facing nightly processing now completes well ahead of open, so postings and balances are right at the start of the day.
