The Challenge
Reviews took more than a year
-
Reports in every format
Each application’s data arrived separately, sometimes as screenshots, with no consistency in format or dates. -
Manual deciphering
Every report needed its own translating and interpreting before supervisors could review it. -
No room to grow
Reviews were already slipping past a year, and the process became less sustainable as the bank grew.
The Solution
Every access audit in one system
One system for audits
Consistent dates and data
Integration with complex systems
Evolves with the bank
The Results
Accelerated review efficiency
Empowering the IT team
More customer stories
Reclaims hours each day from manual job scheduling
Replacing hand-run core processes with orchestrated workflows gave staff back the time once spent starting and watching jobs.
Scales member growth without growing the batch team
As one of the nation’s largest credit unions grew, OpCon absorbed the added processing load while nightly run times stayed flat.
Delivers accurate member balances before branches open
Member-facing nightly processing now completes well ahead of open, so postings and balances are right at the start of the day.