Managed Automation Services (MAS)
Keeping your automation running smoothly shouldn’t demand late nights, emergency patching, or weekends on standby. With our Managed Automation Services (MAS), you can finally step back—without losing control.
Catessa brings deep FI experience to the table—translating real-world challenges into smart automation strategies that lighten your load.
“I spent 14 years at a credit union before I joined Continuous. I love leveraging my experience to help our customers get things done with automation.”
—Catessa Nelson, Managed Automation Services Manager
Whether you want help responding to alerts, upgrading your software, or expanding automation across new areas of your institution, our automation experts have you covered, so you can enjoy:
✅ More vacations, fewer 2 a.m. alerts
✅ No-stress upgrades with expert support
✅ Scalable automation without growing your team
✅ Proactive performance reviews, not just break-fix help
“If we didn't have MAS, I honestly don't know how we would make it through most days.”
—Shana Rader, System Analyst Team Lead, Keesler Federal Credit Union
Mac is a dedicated automation problem-solver who thrives on removing friction from your day. He’ll partner with you to ensure your automation runs smoothly and scales easily—without burning out your team.
“I enjoy working with our customers to craft technical solutions that give them back valuable time in their day or even their night. Prior to getting MAS, a few customers used to stay up late to complete their batch processing, but now they can wrap up and log off much earlier.
One customer actually cried tears of joy because, for the first time in a long while, they could finally take a vacation because they were confident that Continuous would keep everything running smoothly.”
—Mac Nghiem, Customer Support Manager
“MAS is the secret sauce because they know the platform inside and out... We don’t need to have that expertise on staff—and that is huge.”
